A Lesson in Teaching

This morning Junior Achievement was on-site at my office building for a day of financial education. I co-taught the first session: A Day in the Life. We discussed feelings about money, sources and uses of it, and the value of savings and making a budget. Those 16 sets of eyes were some of the most discriminating I have ever been in front of. They are reacting to the teacher, to their peers, to the person at the front of the room, all while searching for self-definition. Quite a mixture of emotion, and therefore, behavior. 

We got through the lesson with little pain. Though nervous, I found it was helpful to put on the face of confidence and push through without stuttering or stopping except for questions from the group. I forgot nearly every one of the notes I had memorized. When in doubt of what to say next, I asked for participation, and the students happily responded quickly and intelligently.

I co-taught for close to an hour and then returned to my day. I will admit that today was more irritating than most of my days. It seemed that I would put out one fire and then find that another one had been building strength just behind me. And this went on for several hours. By lunch time, I was cranky. The last thing I felt like doing was having lunch with 16 high school students. But I went because I promised I would go. 

Bob, my previous boss, continually says that there is magic in commitment. I learned that lesson today in a few short minutes, and it was taught to me by a group of 16 year-olds. If you're ever wondering how old you are, sit with a group of high school students, and will quickly become apparent. Over sandwiches and pasta salad, we talked about their studies, their schools, their hopes for their futures. During our conversation, I felt my frustration lift and dissipate. They made my day brighter by shining their own light on me, and for that I am very grateful. Lesson learned...

Ladies Who Launch

I am in the midst of reading the book Ladies Who Launch. It's part guide book, part inspirational story collection for women interested in entrepreneurship. In the uncertain times we're now in, I'm thinking a lot about diversification. Traditionally, we get a job, we work hard, and pay for life from the salary of that job. In times of recession, which just today economists officially figured out we're in, there's a lot of talk about the importance of diversity in our investment portfolios. But what about in the ways we take in money. Isn't it safer, and perhaps even advantageous, to have multiple sources of income? Companies diversify their products and services. Shouldn't we, as average earners and consumers, do the same?

This book is about helping women to think about launching as a continuous pursuit. And that launch can revolve around a business idea, a project (personal or professional), a relationship. It draws its strength from encouraging women to get out in the world and stay active. I was a little skeptical at first, though I put my best foot forward and dove into the book after reading so many good reviews. 

After making notes throughout the afternoon on Sunday and considering questions like "What do I want my typical day to look like?" and "What would I do if I had no limitations and boundaries of any kind?", I noticed that my step was a little lighter today. The things that may have upset me on other days didn't phase me at all. And I noticed that I was bolder than normal, speaking my mind and sharing my views of even the most staid and traditional ways of doing things. 

There really is magic in thinking about ourselves as the CEO of Me, Inc. To think of our lives in a constant state of launching. Oscar Wilde said, "We are all in the gutter, but some of us are looking at the stars." While I don't think of my life as "in the gutter", I understand his point. We might feel down-trodden by the news of recession, by the political situation around the world, by the violence and sadness that stretches across the news waves these days. This idea of launching, of taking flight, has the ability to lift us up. It empowers us and allows us to retake control of our lives. The very thought of launching allows us to let what ails and pains us to fall away. We begin to look at the opportunities before us rather than the challenges. Or better yet, we suddenly become able to look at the challenges and launch opportunity from them.          

10,000 hours

Malcolm Gladwell just released a new book, Outliers. He takes a look at the lives, circumstances, and personality traits of remarkably successful, productive people who make a significant impact in the world. One point that I found particularly interesting is his views on intelligence and diligence.

A certain level of intelligence and education gets an individual to a certain degree of success. However, to get any further, it's actually diligence that carries them. Specifically 10,000 hours of diligence in our chosen field is absolutely necessary if we wish to make a significant impact there. Now, just putting in the hours toiling away in a cube is not a sure-fire plan. You still need that degree of intelligence, and 10,000 hours in the minimum investment necessary.

This particular stat caught my interest because I, like many in my generation, am a job hopper. I have been blessed to have discovered one good opportunity after another in very quick succession. I see a greener pasture and I go for it. That's not to say that every move was a marvelous idea. Most were, though there were some duds to. What is true is that they have all been critical component of a very interesting path that I built for myself.

Now I have a job in a field that utilizes all of the skills I amassed through a variety of different jobs. All the time I put in at my other positions provided the experience to get me to this place, but my accumulation of those 10,000 hours began only recently. Perhaps without knowing it, Malcolm Gladwell made a very profound statement directly to my generation. "Hop around to find your passion. That's fine. But once you find that passion it takes staying power to make it to the top of the heap." Wise counsel, intended or not, and I'm very grateful to him for it.

Leaving sales on the table

Two girls shot in a California Toys R Us; a temporary employee, likely someone who needed the extra money in this economy, trampled to death in a Wal-Mart. All this after a raucous crowd ripped the doors off of the hinges. I was saddened and shocked to read this news late last night, particularly because I spent last Black Friday working in a retail store. Is that $130 Blu-Ray player worth violence? Does anyone on my list need a Nintendo DS so badly that I should literally risk life and limb to get it at as deep a discount as possible?

We could say that people in general need to calm down when it comes to holiday shopping. Perhaps suggesting that they act like humans instead of wild animals on the hunt. Then I took a stroll through the Wednesday and Thanksgiving papers that were filled with circulars. I reconsidered all of the television and internet advertising I've seen in the past few weeks, compounded by the many newspaper articles that have trumpeted Black Friday sales as the only time of year when you can get a real deal. Is it any wonder that frenzy ensues?

I understand that retailers are hurting and need the business. I understand that our economy needs a boost from consumer spending this holiday season. The only thing that is going to prevent this kind of violence happening year after year on the day after Thanksgiving is pull-back by retailers. This Black Friday is a man-made holiday, and it needs a man-made solution. Drive more sales to on-line rather than in-store. Learn how to spread yours sales across a season rather than across the hours of 5am - 11am on one day. And for heaven's sake order enough inventory to fulfill at least a majority of the demand. Work with the suppliers beforehand, long beforehand, and do a proper forecasting model. This scarcity as strategy model is obscene, and it's literally killing people.

This season I'll be staying away from stores for the majority of the holiday season, as much as possible. I might pop in at some lull periods just to soak up some ambiance. I'll be doing my spending right here in front of my laptop. In my efforts to cultivate peace on Earth this holiday, it seems that our retailers are not the place to be.

Thankful

Now that the food and travel of Thanksgiving have passed, I'm spending the morning eating leftover pie, drinking coffee, leafing through retail sales circulars, and considering all the things I am thankful for. Friends and family go without saying. This has been quite a year to date so items are making the list that have rarely if ever been on the list before:

My job - despite the normal frustrations that come with every job, I am especially grateful for my current position because the day-to-day tasks and the big picture view get me up out of bed every morning. I'm learning this is a rare blessing.

A place to call home - my friend, Monika among many other people close to me, are quite shocked that I have lived at one physical address for longer than a year. That hasn't happened since 1998. Ten years of moving at least once a year. Good grief. And now I am finally in a city that is comfortable and feels like home. I feel a sense of ownership and belonging that I haven't found before in my life. The stability of that sends waves of peace into my life that I have not had before.

Interesting times at a young age - the economy, politics, social activism. We are living in unprecedented conditions and if we can push aside the sense of uncertainty that invades our lives regularly, it is truly a spectacular opportunity for learning. To have this privilege so early on in my life and career is a tremendous gift that will inform many decisions I will make in the year to come.

The opportunity that lies ahead - we may look out into the world at the moment and see a very bleak picture. Though hidden within the folds of that bleak cover, there are wrinkles and pockets of opportunity. Going forward, there will be incentives for us to start businesses, to become a society of savers rather than spenders, to take up the call to protect the environment, and to build better transportation systems in our cities that will benefit generations to come. The good times will roll again, though in different, and dare I say better, forms that before.

In business school, Frank Warnock was one of my economics professors. Frank developed his expertise in international capital flows as a Senior Economist in the International Finance Division at the Board of Governors of the Federal Reserve System in Washington, DC. And whenever we reviewed cases or economic situations that were troubling, he would always say, "You have to be hopeful. What's the alternative?" Those words ring truer today than ever before. And for hope, and the people who remind me of its value, I am most thankful.

DSY: Development School for Youth

A contact from a recent networking event invited me to a graduation tonight. The graduates had just finished the All-Stars program as part of DSY: Development School for Youth. The group helps at-risk youth see and experience greater value for learning through performance-based education. You've heard this all before right? Get them to stay in school, off the streets, value and respect their educational opportunities, get them mentors, etc. etc. Originally, I urned down the invitation, but my networking contact wouldn't take no for an answer so I got myself together and headed downtown. I thought I knew what I was in for. I've sat through a myriad of these types of events, and I tell you, this one is different and special and worthy of your attention and mine. 

First, they treat kids as whole people. Get their creativity going, teach them to respect others and their communities, get them to see opportunity even if it isn't apparent on their street corner of their neighborhood. 

Second, the articulation and passion that these kids have is nothing short of miraculous. These are kids that were in gangs, school drop-outs, drug users. They've seen friends and family fall prey to those streets. It would be easy, and understandable, to watch them go down the same route. Instead, they are choosing a different way and they are expressing themselves through performance. Their blatant honesty and poise would put some corporate executives to shame. 

The third piece that I love about the program is that participants are set up with an internship as a capstone. They earn money and understand that getting up and getting to work everyday can be a rewarding, gratifying experience. They have mentors and coaches - people who care and are invested in their success. And that personal investment of time is making a difference. You can, too, at http://www.allstars.org/programs/dsy.html.

Raisinets and apple juice

Sometimes my curiosity has hindered my life - just when I get going in one direction, any directions, I spot something else out of the corner of my eye and dart off to check it out. Some call this a lack of commitment or ADHD. I call it an uncontrollable commitment to learning. So match this up with my occasional insomnia and love of working very hard, and I get myself caught up in some very...interesting...adventures. 

This week, I launched a very large project which I will be advertising once it officially goes live and makes it past the test hurdles. I've been zig-zagging up and down the east coast this week, knocking down hurdles with my 2-ton bat. At one point, I made the mistake of calculating how many hours I had been awake: 39.5. Scary...but worth it in the end. 

I was in the Philly airport dining on a sumptuous dinner of Raisinets and apple juice. I was so exhausted that I could barely sit down - sounds counter-intuitive, though think of it as the jitters from too much adrenaline pumping through your system for too long. The thought of a full meal was making me a little queasy. So I opted for my beverage and candy of choice. Just enough to re-fuel and sending me packing off on another business trip, while I was only midway through my travels from the previous trip. 

  

Prior to my "Dinner of Warriors" as my friend, Stephen, called it, I just didn't think I could do any more. I was so worn out and frustrated and disappointed. All I needed to do was take a deep breathe and re-evaluate. And that re-evaluation helped me take the long view. Did this suck a little bit right now, canceling all my personal plans for the week, eating candy for dinner, and living in the same clothes for several days as I got sent off in every which direction to keep the wheels on the bus that is my product launch? Sure. But I have a little secret - I kind of like the rush and the excitement of churn and the unknown. It's when I feel most alive. And this tough economy, it's not such a bad trait to have. And today when I advocated for the product to launch and received the green light, it was worth it. Well worth it. 

So now that I am back and cozy in my New York apartment, smiling and on my way out for a celebratory drink with my friend, Cindy, I know if need be, I'll do it all over again. And my guess is that the need will indeed exist in the not-so-distant future. Next time, I'll remember a change of clothes and a toothbrush. There may be a lot of Raisinets and apple juice in my future.   

Ask not what your company can do for you...

I was talking with a friend of mine from school today about, what else, the economy. We have big dreams - things to do, people to see, places to go. We were movin' on up....until our economy tanked. Now we're happy to just be employed. We talked about the morale in our respective offices. The morale of my team is going okay - his is not quite so good. I asked him how he felt about his future at the company and he gave me a wholly unexpected response. 

"In times like this, it's better to think of what I can do for the company rather than think about what the company can do for me," he said. "Who would you want to have around?: someone who's always looking out for #1 or someone who's looking out for everyone around him." Good point.

In times like this when there is a lot of panic and anxiety, it's only natural to think of ourselves and our own survival. As it turns out, the best way to survive is to look out for others, to connect with others, to support others in their pursuits. Think about it from another viewpoint - in tough times it would be easy for companies to just focus on their own survival. The truly innovative companies are finding their salvation in premium customer service - if they take care of customers now, when times are tough, those customers will remember them when the good times start to roll again. And they will roll again, no matter how bad it is now. Taking the long-view is critical to success years down the road. You've got to be willing to hang in there for the long haul. It's no accident that the first for letters of "career" spell "care." And that's what businesses need right - people who honestly, deeply care about the present and the future. 

It's like friendship, it's like love. Tom Stoppard said, "It's easy to love someone at their best. Love is loving someone at their worst." When we're down and out, we find out who really cares about us because those are the ones that stick around and help us pick up the pieces. It's true in relationships and it's true for businesses, too. Both need tending and nurturing, now more than ever.      

John Adams

I don't have HBO and missed out on the showing of John Adams. I read parts of the book by David McCullough when I was in business school. I took a class, on the Lawn, about Thomas Jefferson. Being a great Jefferson friend, then adversary, then friend again, John Adams had to be included. 

The HBO film and book bring to light the frightening prospect that Americans faced upon declaring their independence. We take this for granted today -- of course we are free and independent. The film drives home a visual image of the frightening times that led up to, through, and after the Revolution. They took a "leap in the dark" as Adams said to Jefferson. You get a feeling for the contentious, volatile, and passionate personalities. And it's a good education in politics and negotiation. 

Ben Franklin had two quotes in the second part that effected me so much that I paused the DVD to write them down: "Politics is the art of the possible" and "Diplomacy is seduction in another guise. One improves with practice." I think about these two quotes in light of our recent elections. How President Obama focused on the possible - how he ignited people's sense of hope with that idea - and how elegantly and patiently he played out his hand. He was the unlikeliest of candidates, by his own admission. There must have been times that he was uncertain, even scared or nervous. I imagine there must have been times when he would step back, breathe, and take another step forward. I am envy this kind of patience, and I am working on it as an area of development.

In John Adams, we see that Adams had no patience. H wanted to act swiftly and without hesitation. And he nearly missed the very allies he was looking for, even though they were standing right in front of him - the gentlemen from Virginia: Washington and Jefferson, one who would lead the battle by sword and the other by his pen. They also had this reverence for patience and humility. They had the same goals as Adams - an independent republic and governance by the people; they just went about achieving them in different ways.

The movie also makes it clear that each player has his part and I was left wondering if we'd have this nation today at all if any of those personalities had not been present. It made me re-consider the frustrations I have sometimes felt on group projects and it gave me greater perspective and appreciation for people I have sometimes terms "difficult". Maybe we all need a John Adams in our lives to help us to value and take decisive actions when the opportunities arise. And maybe we also need a Franklin, Washington, and Jefferson to teach us the value of diplomacy in getting what we want and to help us believe in the art of the possible. Most of all the film makes the case for a group of close advisers, no matter what path we take in life.       

Zakkerz: women of New York, save your pants

A professor at my business school teaches a new product development class and her first set of advice to her students is, "if you want to create a new product, think about what gives you pain in your life. And then find a way to solve it." Chances are if it's causing you pain, it's causing others pain, too. The ladies who invented Zakkerz did just that.

It's a simple product: a pair of strong magnets wrapped at opposite ends of a piece of fabric used to hold pant cuffs in place. "Who needs that?" you may be wondering. Every working woman in New York City, and every other city in this country where commuting to work by public transportation is necessary. I recently gave up a job in New Jersey and the associated commute by car, to work downtown and commute by subway. Great for my quality of life, bad for the hems of my pants. I put on my sneakers or my Privos to get to work - problem is my pants are hemmed for heels. Enter Zakkerz. I cuff my pants, snap on a set of Zakkerz per pant leg, and off I go. 

I just had dinner with some girlfriends having this same exact problem I was having, and recommended the product to them. So simple, and yet so ingenious. It's products like this that make me wonder, "now why didn't I think of that?" I'm glad someone did.  

Get a pair for yourself, available in a variety of colors, at http://www.zakkerz.com/index.html